Disclaimer

Welcome to Bivenzi – where creativity meets craftsmanship. Our mission is to offer meaningful, customized, and aesthetically pleasing frames and art pieces, crafted with care and attention to detail. This disclaimer page outlines the important terms and limitations related to our website, services, products, and user experience. Please read it carefully before making any purchase or using any feature of our platform.

1. General Disclaimer

All products and content provided on this website are for general information, decor, utility, and gifting purposes. While we take pride in delivering high-quality handcrafted frames and art pieces, Bivenzi cannot guarantee 100% flawlessness in each item due to the inherent nature of production materials and customization processes.

2. Product Accuracy & Variations

We aim to provide accurate images, colors, and size references for each product. However, due to lighting, display differences, and the natural variations in materials and handcrafted processes, minor deviations may occur between the product image and the final item delivered.

Customized Orders: Every custom frame or art piece is created based on the customer’s submitted design or input. Bivenzi is not responsible for issues resulting from unclear requests, incorrect names, or incomplete instructions.

3. Use at Your Own Risk

All Bivenzi products are designed for responsible users aged 13 and above. Financial transactions are restricted to users aged 18 and above. Our frames and art pieces may include small parts or delicate components. Please handle with care and keep out of reach of small children. Bivenzi is not liable for injuries, property damage, or misuse of our products.

4. No Professional or Medical Advice

Design tips, styling suggestions, or utility ideas shared via product pages or support chats are provided based on user experience and popular trends. They should not be considered as technical, legal, or medical advice. Some frames may have glass components or sharp edges, so please handle with care. Bivenzi disclaims any liability for injuries, property damage, or consequences arising from reliance on such suggestions.

5. Third-Party Shipping Partners

We work with established shipping partners like Blue Dart, Delhivery, and India Post. Although rare, delays, damages, or losses in transit can occur. While we strive to resolve such issues through support or reshipment, Bivenzi is not legally liable for logistics errors caused by third parties.

6. Intellectual Property Rights

All text, designs, logos, images, product names, and creative content are the intellectual property of Bivenzi. You may not reproduce or republish any part of our website without written permission.

For custom frame or art orders, customers must ensure they own the rights to any design, artwork, or likeness submitted. Bivenzi is not liable for copyright or intellectual property infringement arising from user submissions.

7. User Submissions & Showcase Rights

If you place a custom order, we may request permission to showcase it on our social platforms (e.g., Instagram, Pinterest). If you decline, we will fully respect your privacy. You may opt-out by simply notifying our support team.

8. Evolving Product Categories & Future Plans

Bivenzi is a growing creative brand, and we’re gradually focusing on handcrafted frames and art pieces. While our roots included tech-crafted gifts, our current offerings highlight personal expression and artisanal craftsmanship. Please note:

Handcrafted Frames & Art: All frames and art pieces are crafted with care. Minor imperfections or variations are a natural part of the handmade process and reflect authenticity, not defects.

Personalized Orders: This includes nameplates, quotes, or custom designs on frames and art. All personalization is based on the information you provide. We strongly encourage double-checking spellings and details before confirming your order.

Safety Notes: Some frames may contain glass or sharp edges. Please handle with care and keep out of reach of small children. Bivenzi is not liable for injuries or misuse of products.

Marketplace or Collaborations: In the future, Bivenzi may collaborate with select artists or vendors. Listings will clearly indicate whether the product is a Bivenzi original or a marketplace/vendor item. Purchases from vendors are your responsibility and governed by their respective policies.

9. Jurisdiction & Legal Terms

Bivenzi operates in India. All legal matters are subject to the jurisdiction of Indian courts. International buyers must ensure compliance with their local regulations. We will not be liable for international customs restrictions or legal complications that may arise.

10. Limitation of Liability

Under no circumstances shall Bivenzi be held responsible for any indirect, incidental, punitive, or consequential damages resulting from the use or inability to use our platform, services, or products. This includes personal injury, allergic reactions, damage from handling frames or glass components, data loss, emotional distress, delayed deliveries, or reputational loss.

11. Consent to Terms

By using our website, placing an order, or contacting our support, you agree to the terms described on this page along with our Terms & Conditions and Privacy Policy.

12. Updates to this Disclaimer

We reserve the right to modify this Disclaimer at any time without prior notice. The most recent version will always be available on this page. We encourage users to review it periodically to stay informed about their rights and responsibilities while using our services.

13. Contact Us

If you have any doubts, questions, or need clarity regarding this disclaimer or any of our services, please WhatsApp us or write to info@bivenzi.com. We believe in fair, transparent, and human-friendly communication.

Last Updated: 07 Oct 2025